Live online via Microsoft Teams Max 10 delegates
● Available Online
Frontline workers are often the first to notice poor practice, unsafe care, inappropriate behaviour or other concerns within a service. However, speaking up can feel difficult, particularly when concerns involve colleagues or senior staff.
Whistleblowing & Speaking Up for Frontline Workers is a practical course that helps frontline staff understand when, how and where to raise concerns about care, safety, poor practice or wrongdoing.
The course develops confidence in speaking up appropriately, communicating concerns clearly and understanding what may happen after a concern is raised.
The course supports understanding of CQC expectations around Freedom to Speak Up and the importance of an open culture where staff feel able to raise concerns.
It also explores how speaking up contributes to safe care and treatment (Regulation 12), good governance (Regulation 17), effective staffing (Regulation 18) and, where relevant, openness and transparency under the Duty of Candour (Regulation 20).
Delegates will explore realistic situations involving poor care, unsafe practices, medication concerns, safeguarding, inappropriate staff behaviour, inaccurate records and concerns about colleagues.
They will consider what they have observed, who they should approach, how to communicate the concern and what to do if the issue is not appropriately addressed.
Suitable for frontline staff working in:
Residential care | Nursing care | Domiciliary care | Supported living | Community services | Other CQC-regulated services
Including:
✓ Recognise when a concern needs to be raised
✓ Understand speaking up and whistleblowing
✓ Identify appropriate reporting and escalation routes
✓ Communicate concerns clearly and professionally
✓ Understand what may happen after raising a concern
✓ Recognise potential safeguarding and safety concerns
✓ Contribute to an open culture where staff feel safe to speak up
This course gives frontline workers the practical knowledge and confidence to recognise concerns, speak up appropriately and contribute to safer, higher-quality care.
Interactive, practical and specifically designed for managers working within health and social care.
Duration: Half day
Price: £500.00 for up to 10 delegates
To book, simply click the ‘Contact Us’ link below and let us know how many delegates you would like to attend. We will then contact you to discuss your requirements and agree a suitable date for the training.
“Training 2Manage Ltd (T2M)” means the training provider. “Client” means the organisation or individual purchasing places. “Delegate” means the person attending the training session.
These Terms & Conditions apply to the supply of training by T2M and supersede any other documents. Sessions may be recorded for quality improvement purposes. Variations to this agreement must be agreed in writing.
Bookings can be made online or by email. Delegate numbers are limited (max 10). An order is accepted when confirmation is issued. Places cannot be transferred or sold to another organisation without written agreement.
Cancel 14 or more days before the course for a refund minus a 10% administration fee. No refund is available within 14 days of the course date. If T2M postpones or cancels a course, the Client may transfer to the next available date or receive a refund.
Where T2M investigates and upholds a complaint about delivery quality, a pro-rata money-back guarantee may apply at T2M’s discretion.
For more details regarding the Terms & Conditions of Business visit: www.training2manage.co.uk/2manage-online-terms-and-conditions
Specialist Practical People Management Training for CQC Registered Services