Live online via Microsoft Teams Max 10 delegates
● Available Online
Becoming a Registered Manager brings significant responsibility for both the quality of the service and the people who deliver care.
This practical course helps newly appointed Registered Managers develop the confidence and skills to lead teams, manage performance and conduct, support staff wellbeing, handle employee relations issues and build a positive, accountable workplace culture.
Designed specifically for CQC-registered services, the course connects effective people management with safe, effective and well-led care.
The course considers the relevance of key CQC regulations, including:
The emphasis is on applying these requirements to everyday people-management practice, rather than simply learning the regulations.
✓ Lead and manage staff effectively
✓ Set clear expectations and professional standards
✓ Manage performance, conduct and competence concerns
✓ Hold difficult conversations constructively
✓ Support staff wellbeing while maintaining accountability
✓ Handle employee relations issues appropriately
✓ Encourage staff to speak up and raise concerns
✓ Promote consistency, fairness and positive workplace culture
✓ Understand key CQC requirements relevant to people management
✓ Maintain appropriate management records and evidence
✓ Recognise when concerns require escalation or further advice
Through realistic scenarios, discussion and practical examples, delegates will explore the people-management situations they are likely to encounter as Registered Managers and consider how to respond appropriately and consistently.
Newly appointed Registered Managers, Deputy Managers preparing for the role, and managers who have recently taken responsibility for a CQC-registered service.
Interactive, practical and specifically designed for managers working within health and social care.
To book, simply click the ‘Contact Us’ link below and let us know how many delegates you would like to attend. We will then contact you to discuss your requirements and agree a suitable date for the training.
Duration: Full day
Price: £950.00 for up to 10 delegates
To book, simply click the ‘Contact Us’ link below and let us know how many delegates you would like to attend. We will then contact you to discuss your requirements and agree a suitable date for the training.
“Training 2Manage Ltd (T2M)” means the training provider. “Client” means the organisation or individual purchasing places. “Delegate” means the person attending the training session.
These Terms & Conditions apply to the supply of training by T2M and supersede any other documents. Sessions may be recorded for quality improvement purposes. Variations to this agreement must be agreed in writing.
Bookings can be made online or by email. Delegate numbers are limited (max 10). An order is accepted when confirmation is issued. Places cannot be transferred or sold to another organisation without written agreement.
Cancel 14 or more days before the course for a refund minus a 10% administration fee. No refund is available within 14 days of the course date. If T2M postpones or cancels a course, the Client may transfer to the next available date or receive a refund.
Where T2M investigates and upholds a complaint about delivery quality, a pro-rata money-back guarantee may apply at T2M’s discretion.
For more details regarding the Terms & Conditions of Business visit: www.training2manage.co.uk/2manage-online-terms-and-conditions
Specialist Practical People Management Training for CQC Registered Services