Live online via Microsoft Teams Max 10 delegates
● Available Online
Starts 12 Oct
GB
This practical course is designed for Deputy Managers and Supervisors who are expected to lead staff on shift and respond immediately to poor practice. Under CQC expectations, leadership responsibility does not rest solely with the Registered Manager. Inspectors expect anyone in a leadership role to take timely, proportionate action to safeguard people who use services and maintain standards.
This course equips frontline leaders with the confidence, authority, and clarity needed to manage staff supportively, lawfully, and consistently, while understanding when escalation is required.
Poor people management is a common theme in CQC enforcement action, safeguarding failures, staff grievances and tribunals. This course supports services to evidence strong leadership at all levels.
Participants will gain practical guidance on:
The course focuses on early, supportive intervention so issues are handled on shift — while people who use services remain protected.
By the end of the course, you will be able to:
Time: 10am – 1pm
Cost: £60.00 per delegate
To book, click Book Now below.
An exclusive session for a single organisation is available at a discounted flat rate of £500.00, covering up to 10 delegates. The fee is payable regardless of attendance numbers, and the date can be arranged to suit your organisation. Email Info@Training2Manage.co.uk
“Training 2Manage Ltd (T2M)” means the training provider. “Client” means the organisation or individual purchasing places. “Delegate” means the person attending the training session.
These Terms & Conditions apply to the supply of training by T2M and supersede any other documents. Sessions may be recorded for quality improvement purposes. Variations to this agreement must be agreed in writing.
Bookings can be made online or by email. Delegate numbers are limited (max 10). An order is accepted when confirmation is issued. Places cannot be transferred or sold to another organisation without written agreement.
Cancel 14 or more days before the course for a refund minus a 10% administration fee. No refund is available within 14 days of the course date. If T2M postpones or cancels a course, the Client may transfer to the next available date or receive a refund.
Where T2M investigates and upholds a complaint about delivery quality, a pro-rata money-back guarantee may apply at T2M’s discretion.
For more details regarding the Terms & Conditions of Business visit: www.training2manage.co.uk/2manage-online-terms-and-conditions