Live online via Microsoft Teams Max 10 delegates
● Available Online
A healthy workplace culture is essential to safe, effective and person-centred care. This practical course helps leaders recognise the warning signs of a closed or unhealthy culture and take action before poor practices become embedded.
Designed for CQC-registered health and social care services, the course explores how leadership behaviour, communication, staff attitudes, governance and responses to concerns can influence workplace culture and the quality of care.
The course considers relevant CQC expectations, including Well-led, Freedom to speak up, Learning culture and Governance, management and sustainability, alongside relevant regulations including Regulations 10, 12, 17, 18 and 20.
Realistic health and social care scenarios help delegates explore how they would respond when staff are reluctant to speak up, concerns are repeatedly raised without action, poor practice becomes normalised, or leaders face difficult challenges about workplace culture.
Registered Managers, Deputy Managers, Service Managers, Team Leaders, Supervisors and other leaders responsible for managing people, culture, quality and safety within CQC-registered services.
Delegates will develop greater confidence in recognising cultural risks, responding to concerns, challenging poor practice, strengthening accountability and creating a workplace where speaking up, learning and continuous improvement are part of everyday practice.
Interactive, practical and specifically designed for managers working within health and social care.
To book, simply click the ‘Contact Us’ link below and let us know how many delegates you would like to attend. We will then contact you to discuss your requirements and agree a suitable date for the training.
Duration: Half day
Price: £500.00 for up to 10 delegates
To book, simply click the ‘Contact Us’ link below and let us know how many delegates you would like to attend. We will then contact you to discuss your requirements and agree a suitable date for the training.
Specialist Practical People Management Training for CQC Registered Services
“Training 2Manage Ltd (T2M)” means the training provider. “Client” means the organisation or individual purchasing places. “Delegate” means the person attending the training session.
These Terms & Conditions apply to the supply of training by T2M and supersede any other documents. Sessions may be recorded for quality improvement purposes. Variations to this agreement must be agreed in writing.
Bookings can be made online or by email. Delegate numbers are limited (max 10). An order is accepted when confirmation is issued. Places cannot be transferred or sold to another organisation without written agreement.
Cancel 14 or more days before the course for a refund minus a 10% administration fee. No refund is available within 14 days of the course date. If T2M postpones or cancels a course, the Client may transfer to the next available date or receive a refund.
Where T2M investigates and upholds a complaint about delivery quality, a pro-rata money-back guarantee may apply at T2M’s discretion.
For more details regarding the Terms & Conditions of Business visit: www.training2manage.co.uk/2manage-online-terms-and-conditions
Specialist Practical People Management Training for CQC Registered Services